Privacy policy
Last updated: September 13, 2026
Zayno operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zayno is powered by Shopify, which enables us to provide the Services to you.
Trade Name: Zayno
Legal Name: SHARIKA SAIFI
Website: zayno.shop
Customer Support Email: support@zayno.shop
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information including your username, password, preferences, and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us including information you provide when contacting customer support.
- Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology or services and when they collect or process your personal information on our behalf.
- From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, process payments, fulfill orders, arrange shipping, manage accounts, process eligible returns or refunds, provide customer support, and improve your shopping experience.
- Marketing and Advertising. Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending promotional communications or displaying advertisements. You may opt out of promotional communications as described in this Privacy Policy.
- Security and Fraud Prevention. We may use personal information to authenticate accounts, provide secure payment and shopping experiences, detect and investigate suspected fraudulent, illegal, unsafe, or malicious activity, and protect our Services and users.
- Communicating with You. We use your personal information to provide customer support, respond to inquiries, provide order-related information, and maintain our business relationship with you.
- Legal Reasons. We may use personal information to comply with applicable laws, respond to lawful requests from government authorities, resolve disputes, enforce our terms and policies, and protect our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These may include:
- Shopify and service providers that perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Payment providers and financial service providers involved in processing your transactions.
- Shipping and logistics providers involved in delivering your orders.
- Business and marketing partners, where permitted by applicable law.
- Third parties when you direct us to disclose information or otherwise provide consent.
- Affiliates or entities within our corporate group, where applicable.
- Government authorities, courts, regulators, or other parties when disclosure is required by law or necessary to protect our rights, users, or Services.
- Parties involved in a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.
Depending on where you live, you may exercise certain rights regarding information processed by Shopify through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties.
If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and applicable terms. We are not responsible for the privacy or security practices of third-party websites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you believe that a child has provided us with personal information, a parent or guardian may contact us using the email address provided below to request appropriate action.
Security and Retention of Your Information
No security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, process transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.
Your Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:
- Right to Access / Know: You may request access to personal information we hold about you.
- Right to Delete: You may request deletion of personal information, subject to applicable legal exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Portability: Where applicable, you may request a copy of your personal information in a portable format.
- Managing Communication Preferences: You may unsubscribe from promotional emails by using the unsubscribe option provided in those communications.
We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising rights available to you under applicable law.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us by email only at:
Where applicable, you may also have the right to lodge a complaint with the relevant data protection or regulatory authority.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you reside, including by Shopify and other service providers that support our Services.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.
The revised Privacy Policy will be posted on this website with an updated Last updated date.
Contact
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us by email only:
Zayno
Trade Name: Zayno
Legal Name: SHARIKA SAIFI
Customer Support Email: support@zayno.shop
Website: zayno.shop
We do not provide customer support or privacy-related assistance by phone. Please contact us by email.